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  4. West Utilities - Alert

West Utilities - Alert

  • Informing a client that an Outage file is in the MoveIT Folder
  • How to Try and Replicate the Issues Reported on the ALERT UI
  • How to Try and Replicate the Issues Reported on the ALERT UI
  • Alert System Self-Test Process
  • MoveIT Pending File Retrieval – Client Follow-up Process
  • How to Verify if an Activation File Uploaded via MoveIT Has Been Processed
  • Process for Downloading Generated Activation Files in Stage Environment
  • Understanding Message Content Differences When Alternate Messages Are Enabled in Alert
  • How to check if client is locked out on MoveIT
  • EBD Successful Call Results
  • How to Do a Self-Recording Test on the Alert Platform
  • Successful Call Results - Alert (Example ConEd)
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